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With Interactions

Interactions enables leading consumer facing brands to more effectively interact with their customers. Our patented HumanTouch(TM) platform for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation.

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Understanding Enabled: The Interactions Blog

OnDemand Webinar: How IVR is Reshaping Revenue Generating Contact Centers

Submitted by Dan Fox on April 30, 2012

How IVR is reshaping Revenue Generating Contact Centers Voice Automation has not traditionally played a significant role in revenue-oriented contact centers. The prominent thinking is that ‘people do a better job selling than machines’. While that point might be true, an effective automated system can play a key role in a sales center even if [...]

 Interactions Corporation selects Mark Leonard as EVP Strategic Accounts

Mark Leonard brings 20 Years of Industry Experience to Interactions Corporation BOSTON, May 8, 2012 /PRNewswire/ — Interactions Corporation, provider of the most natural, conversational automated systems for customer care, announced today that Mark Leonard has joined as Executive Vice President Strategic Accounts. As EVP Strategic Accounts, Leonard will be responsible for executive sales and [...]



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